A SCOTTISH airport has scooped an award for being one of the best in Europe.
Inverness Airport won the Best Airport Under Two Million Passengers award in Europe for the fourth year running at the 2023 Airports Council International (ACI) Airport Service Quality (ASQ) Awards.
In addition to securing the Best Airport title, it also earned Airport With The Most Dedicated Staff in Europe.
The airport – situated at Dalcross just east of the city - has been recognised for its commitment to providing “unparalleled customer service” and its dedication to ensuring a “seamless and enjoyable travel experience”.
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Graeme Bell, General Manager of Inverness Airport, said: "Winning the Best Airport in Europe award for the fourth consecutive year is an extraordinary achievement that reflects the unwavering dedication and tireless efforts of our exceptional team.
“We are profoundly grateful to every member of the team, our valued concessionaires, and our trusted partners for their relentless commitment to excellence. This prestigious accolade is a testament to their collective passion and professionalism, which continues to elevate the travel experience for all our passengers.”
The awards are considered the gold standard for benchmarking customer service in the airport industry, with nearly 400 airports worldwide participating in the ACI ASQ programme.
Luis Felipe de Oliveira, Director General of ACI World, said: "Flying through Inverness Airport isn't just a transit; it's an experience crafted with care.
“Success in the Airport Service Quality (ASQ) Awards underscores Inverness’ ability to make every passenger have a memorable and enjoyable airport journey.”
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