TRAINSPOTTING author Irvine Welsh was told to "refrain from swearing" by energy company Shell over a fuel bill row.
The writer had complained on Twitter that he was struggling to settle the debt because Shell Energy had not sent him the correct details.
He said he had been waiting five hours for the bill details and described the situation as a "f***ing joke".
Welsh was asked to "refrain from swearing" by a staff member from the provider.
I have to say that @ShellEnergyHome are utterly useless. I’m trying to pay a bill and they haven’t sent me the details they said they would within half an hour, five hours ago. What a fucking joke.
— Irvine Welsh (@IrvineWelsh) January 20, 2020
Welsh said he can use the language he wants to on Twitter.
And I’ll use the language I fucking well see fit on twitter -which is not the business of Shell or any of its employees. Thank you Sara.
— Irvine Welsh (@IrvineWelsh) January 20, 2020
No I can’t. Because while I have an account number your system won’t let me put my details onto it despite me forwarding them to your (human) assistant and them assuring me that I would receive a password within 30 mins. 1/2
— Irvine Welsh (@IrvineWelsh) January 20, 2020
The Edinburgh-born author's followers hit out at the exchange with Northern Boy saying Sara from Shell clearly hasn't read any of Welsh's books.
She's obviously not read Trainspotting or any of your books 🤔🤔
— Northern Boy (@NorthernBoy10) January 20, 2020
Environmentally conscious Suzie Smith pointed out that Shell doesn't have the best record when it comes to preventing climate change.
It's fine to be a greedy, capitalist, earth-destroying multi-national nightmare, but don't swear. That makes me want to do one long swear that lasts about five and a half hours.
— Suzie Smith (@suziecsmith) January 20, 2020
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